Surgent's Business Writing: Professional & Effective Emails

Overview

Good writing is good business. Studies show that the average business worker receives 121 emails per day. That’s a lot of emails. Are your emails effective? Are they being read? Are they professional and tone-smart? In this course, you will learn techniques and skills to get your emails to stand out and improve their effectiveness and professionalism.

Highlights

Preparing to write: what is my purpose and objective and who is my audience
When email is the appropriate communication methodology and when it’s not
Common email mistakes and how to avoid them
Proven techniques for writing more efficient, readable, and outcome-focused emails

Prerequisites

None

Designed For

Any CPA interested in writing professional, effective emails.

Objectives

Organize thoughts to create purposeful, clear, and concise writing
Understand how to write for your reader
Practice applying techniques for writing more efficient, readable, outcome-focused emails
Use an appropriate tone and professionalism in business communications
Plan for continued improvement and apply learned skills